- To file a code violation complaint with The City of St. Clair you must fill out and sign a Written Complaint Form. The form can be picked up in person at City Hall or printed from our website. This form may be completed and returned in-person, faxed to (636) 629-6467 or mailed to: St. Clair City Hall - 1 Paul Parks Dr. St. Clair, Mo. 63077, or emailed to email@example.com or firstname.lastname@example.org.
- After the Complaint Form is submitted to the correct department, a case is then generated in the system, an officer or the Building Inspector will conduct a verification inspection to substantiate the complaint. If complaint is unsubstantiated the case will be documented as unsubstantiated & closed.
- If the complaint has been substantiated, the investigation & collection of documentation and evidentiary photos will be obtained to support the complaint.
- A Verbal Notice and/or Notice of Violation and/or Order to Abate the violation will be issued to the owner and/or tenant of the property in violation, with a set compliance date usually no more than 10 days from the date the letter is issued. Compliance timeframes vary depending on the nature of the violation.
- Owner and/or tenant have the right to ask for a hearing, upon receipt of their letter. The request for a hearing must be in writing, but otherwise no particular formality is required. Once a timely request for hearing is received, the hearing shall be conducted in accordance with the "contested case" provisions of the state Administrative Procedure Act. The city attorney shall represent the city at such a hearing.
- Owner and/or tenant have the right to request an extension, upon receipt of their letter. Code Enforcement MAY grant an extension if requested. Extension will be granted in writing with a compliance date agreed upon by violator & officer/Building Inspector.
- On the compliance date listed in the initial Notice of Violation and/or Order to Abate or sometime thereafter, an officer/Building Inspector will re-visit the site of violation to conduct an inspection to confirm if the violation has been resolved.
- In the event that the violation is resolved, the case will be closed with voluntary compliance.
- In the event that the violation has NOT been resolved, the officer/Building Inspector will collect documentation and evidentiary photos will be obtained to support the non-compliance. The city MAY issue a second Notice of Violation and/or Order to Abate if this is a first offense.
- If compliance is not reached voluntarily, the officer may issue a summons/Building Inspector will issue a complaint to forward the case to the prosecuting attorney for review.
- Once a case has been forwarded to the prosecuting attorney, he/she will determine if the case will be prosecuted. If the decision is made to prosecute the case, all further dealings will be handled through the St. Clair Municipal Court.
The City of St. Clair will not voluntarily release the information of reporting parties, however in some instances may be required to release certain information per state laws.
Note: In some cases, it may take several months for compliance requirements to be met. Complainants may call the Code Enforcement Department at any time to inquire about the status of their complaint. Please be understanding and courteous to City Officials and City staff as they are continuously doing everything within their legal power to resolve your complaint as well as working at resolving other complaints received. After cases have been forwarded to the prosecutor, information can be found at www.courts.mo.gov.
Updated 11/08/2021 [Complaint form not updated].